How we use cookies and similar technology
We use cookies on our website. Cookies are small text files created by a website that are stored on your computer, pad or phone for a single session, a longer period, or permanently.
We want our website to be informative, personal, and as user friendly as possible; cookies help us achieve these objectives.
What are cookies?
Cookies are small text files that our website may transfer to your Internet browser. Placing cookies on your computer, pad or phone allows us or one of our partners to personalize your website experience, including the presentation of services and advertisements, by retrieving the cookies.
We use different types of cookies on our website:
Necessary cookies
We use some cookies that are necessary for website functionality and security. Without these cookies in place the website will not function properly.
Analytics cookies
To make our website as user friendly as possible, we employ analytics cookies to assess website visitors’ pattern of usage. Vy uses Google Analytics and Tradetracker; the tools’ cookies register a user’s IP address and provide information on the user’s navigation and actions when visiting the website.
Such statistics may provide answers to questions such as: How many visitors view various website pages; how long does an average visitor remain on our website; from what websites do users arrive; what browsers are used; and what purchases or other actions are made.
Marketing cookies
We also use marketing cookies to help us display advertisements that might be of interest to you on other websites that you visit. These cookies have been placed on our website by third-party ad networks, such as Facebook, on our behalf and with our consent.
Information gathered by marketing cookies that may be shared with our ad network includes your website navigation, what purchases you have made, the time of such purchases, and the IP address and browser used.
Facebook may link your activity on our website to your user account when you are logged into their platforms.
The purpose of using marketing cookies is to be able to offer customers targeted and relevant ads.
How to administer our use of cookies
Strictly necessary cookies are always active as they are needed for the site to function properly. You may opt to delete cookies that have already been placed on your device. You can do so via your browser menu. Exactly how to delete cookies will depend on the browser you are using.
Should you want to disable, reject, or block our use of cookies, some vy.no functionality will be lost, and in some cases our website may not be available at all.
Customize cookiesVy places the following necessary cookies:
- Provider: Vy
- Purpose: Checks whether the user is active or not
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: Remembers the last time the user interacted with something on the website
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: Remember the user’s previous searches in the Europa service
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: Supports the order process
- Expiration: After 20 minutes
- Provider: Telia
- Purpose: User-selected chat configuration
- Expiration: When the web browser session ends
Several chat-specific variables from Telia are added if the user chats with us.
- Provider: Telia
- Purpose: Remembers the user’s language
- Expiration: When the web browser session ends
Several chat-specific variables from Telia are added if the user chats with us.
- Provider: Vy
- Purpose: Handles contrasts between light and dark backgrounds
- Expiration: Generally does not expire before deleted by the user
- Provider: Datadome
- Purpose: Checks if the user is a human or robot
- Expiration: 1 year
- Provider: Vy
- Purpose: Activates and deactivates developer functionality
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: To enable login for the user
- Expiration: When the user logs out
- Provider: Telia
- Purpose: Unique customerID to remember the user
- Expiration: When the web browser session ends
Several chat-specific variables from Telia are added if the user chats with us.
- Provider: Vy
- Purpose: Remembers the user’s previous destination searches
- Expiration: After 3 months
- Provider: Vy
- Purpose: Remembers the user’s consent choice with regard to cookies
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: Logs that the cookie window has been shown to the user
- Expiration: Generally does not expire before deleted by the user
- Provider: Vy
- Purpose: Use the same session for the same user if they make a new http request
- Expiration: After 6 hours
- Provider: Vy
- Purpose: Use the same session for the same user if they make a new http request
- Expiration: After 30 minutes
- Provider: Vy
- Purpose: Allows users to perform authenticated calls to the backend systems
- Expiration: 20 minutes
- Provider: Vy
- Purpose: Allows users to perform authenticated calls to the backend systems
- Expiration: Session
- Provider: Vy
- Purpose: Allows users to perform authenticated calls to the backend systems
- Expiration: Session
Vy places the following cookies for analysis:
- Provider: Google Analytics
- Purpose: Differentiates between users in Google Analytics
- Expiration: 2 years
Google Analytics 4 was implemented on 28 August 2023
- Provider: Google Analytics
- Purpose: Differentiates between users in Google Analytics
- Expiration: 2 years
Google Analytics 4 was implemented on 28 August 2023
- Provider: Tradetracker
- Purpose: Measures clicks, conversions and impressions
- Expiration: 1 year
Vy places the following cookies for marketing:
- Provider: Facebook
- Purpose: Recognises the user and the user’s web browser across pages
- Expiration: 90 days
- Provider: Facebook
- Purpose: Recognises the user and the user’s web browser across pages
- Expiration: 90 days
- Provider: Google
- Purpose: Show adverts
- Expiration: 14 months
- Provider: Google
- Purpose: Remembers and differentiates between users
- Expiration: 90 days
- Provider: MoEngage
- Purpose: Send the user relevant offers
- Expiration: Generally does not expire before deleted by the user
- Provider: MoEngage
- Purpose: Send the user relevant offers
- Expiration: Generally does not expire before deleted by the user
- Provider: MoEngage
- Purpose: Send the user relevant offers
- Expiration: When the web browser session ends
- Provider: Google
- Purpose: Show adverts
- Expiration: 14 months
Responsibility
Responsibility for the use of cookies and similar technology: